Serving New York & New Jersey Since 1981
or 1.877.733.7363 • Local Phone: 973.458.1188
222 Delawanna Avenue • Clifton, New Jersey 07014
To Whom it may concern:
I would like to comment how pleased I was with the service provided to me by Cheryl Balcer and the team of Steve Rich Environmental and Construction Group with their recent services to remove oil tank in the property (house) I was selling.
From the beginning until the end the process was clear and there were no surprises. Cheryl worked with me to get this moving and we were able to get it completed before I left out of state. I would not want anyone besides Steve Rich doing this type of service. When the team came to remove the tank they were there early with all the equipment and clearly know what they were supposed to do.
Oliver was extremely professional and kept us informed throughout the whole process until we got the green light from the county inspector. This is a service you do not want to go cheap. Steve Rich is affordable, honest, local and most importantly knowledgeable and professional.
I have very high standards and Steve Rich's team exceeded them every step of the way. Being a Human Resources Director, part of my job is to spot outstanding achievers and make sure senior management is aware of their dedication. I am not sure of Cheryl and Oliver's current roles, but I would urge you to put him in a training or leadership role so their talents can be seen by others.
— Natalia C., Essex, NJ, via email December 8, 2015
I want to thank you for the removal of my oil tank. The process went better than expected being that the tank had not holes and required no remediation. Your technicians were great. They did a wonderful job and were very friendly and professional. I could not have asked for a better outcome or a better crew to do the work.
— Charlie G., Dumont, NJ, via email October 6, 2015
Just wanted to let you and Steve Rich know that we were very pleased with removal of my daughter's oil tank. Everything went very smoothly and there were no problems. I would like to add that both Danny Flanagan and Oscar were very professional in the process of getting the tank exposed, cleaned, lifted out and refilling the hole. It was extremely interesting to watch Danny maneuver the equipment. A real pro. I will have no problem in recommending your firm to others. Keep up the good work!
— Roy T., Passaic, NJ, via email August 17, 2015
Thanks for doing such a great job. The crew that you sent was excellent!!!
— Annette R., Moonachie, NJ, via email July 6, 2015
I just want to say that my tank was just removed, and passed final inspection from the town. I also wanted to add that I am blown away by the awesome job John and Jim performed. They were extremely professional, and extremely courteous, which really helped to ease my stress.
Glad to say this chapter is now over and glad to know I chose the right team for the job. Seriously impressed, and very thankful to solid contractors like you guys.
In addition, leading up to this day, I was met with Cheryl via several emails. Once again, extremely professional and quick to answer any questions I had along the way. Thank you again!
— Anthony M., Wayne, NJ, via email April 15, 2015
To Whom It May Concern: I contracted with your company to have a 550 gallon oil tank removed from my home in November. My first encounter with your staffwas my initial call to Cheryl about the particulars of a tank removal. She was very knowledgeable as she answered all my questions. I spoke to her a few times during the setting up ofthis whole process and she remained very polite, patient, and pleasant.
The next person was the project manager Greg Wayne who met me at the house to check out the site. He also took the time to answer my questions and concerns and before leaving gave me his card and told me to call his cell ifthere was anything else he could help me with.
The day ofthe project I drove from south Jersey (where I now reside) to meet with the team that was going to handle the removal. I arrived a few minutes after 9 and met Justin O'Connell and James Fraunberger parked in front ofthe house. I walked up to them, introduced myself, and apologized for arriving late. They explained that it was not a problem because they were waiting for the heavy equipment to arrive.
I was very pleased with these two young men and their work ethic. They, too, were very pleasant, answered any questions and concerns, and never were impatient as I popped in and out ofthe house because my curiosity got the best ofme. I was very impressed with how they handled everything. I don't know how long they have been employed by your organization but they truly are an asset. My one concern that I shared with Justin initially was the possibility the integrity ofthe tank would be compromised. Halfway thru the project he took a minute to let me know I had nothing to worry about. I was so relieved and I could not believe that the tank was out ofthe ground, the hole filled in,and the equipment and tank removed by early afternoon.
Today I called and asked to speak to Cheryl because Ihad a question about James'last name. Donna answered the phone,also pleasant, took my information and told me she would call back as soon as she looked up the project info. In a few minutes she called and was able to give me what I needed.
I don't know how big your company is or how many people you employ,but I would not hesitate to recommend your services. I also think having such nice staffis a reflection ofhow you,as the employer,treat your employees. I hope my instincts are correct and you truly appreciate them for what they do. I know it was a pleasure as a consumer to have such a nice experience with each of them.
Thank you and please thank them.
— Christine M., Jersey City, NJ, via email February 3, 2015
Just to give you guys an update on the tank removal. The young gentleman (Justin) has done a fantastic job so far. Carefully removed the tank without damaging the concrete which was my major. Outstanding outstanding performance by this young man! Please inform his boss.
— Ronnie S., Clifton, NJ, via email August 14, 2014
Cheryl, it is always a pleasure speaking with you.
I just want to let you know how satisfied I am with the oil tank removal service on July 30, 2014. Tom and Justin did a great job. They showed up on time, were very careful to put down plywood and tarp so they would not damage the driveway. They had the tank out of the ground in just a few hours. In my humble opinion, Steve Rich and Associates should be proud to have employees like Tom and Justin.
— John P. W., Ridgewood, NJ, via email July 31, 2014
Hello Greg and Cheryl,
We want to let you know that we are extremely happy with today's UST removal by your Tom and Kyle! Their professionalism, courtesy, care and diligence is rare to find in this day and age, and despite the fact that the job had limited access, their creativity and technical expertise is a testament not only to their own personal dedication & temperament, but also to the Steve Rich culture. We applaud Tom and Kyle, as well as the Steve Rich organization. Greg's visit/proposal, and Cheryl, your handling of the permits and logistics has been very satisfying too.
Once again, thank you for a job well done!
— Krishna and Shreyas R., Wyckoff, NJ, via email July 25, 2014