-----Original Message-----
From: Carol P. [mailto:---------------@msn.com]
Sent: Friday, February 01, 2008 11:58 AM
To: Phil Chiellini
Subject: Oil Tank Removal

Phil,
Many thanks to you and your crew for doing a great job on our tank removal yesterday. You really saved the day for us when we encountered the air conditioner problem. As you know, time is of the essence to us as we want to get the house on the market soonest, so we are extremely grateful that you were able to make it happen yesterday. Your crew was wonderful--they kept us informed every step of the way and were very thorough and professional. My mother is already telling all of her friends about you! Would you please send her some of your business cards.
Would you also give me the url for the state reimbursement program so I can get that going, as well as the name of the electrician you use for the reconnection of the a/c.

Again, many thanks from the P-------- Family.
Regards,
Carol

Steve Rich,

I just wanted to take the time and extend my sincere thank you to Phil Chiellini and Kelly Born for an outstanding job in the tank and soil remediation at 180 Hazel Avenue, Clifton.

To condense the story, 180 Hazel Avenue is a two-family owned by a lovely 85 year old couple. After the house contracted, the buyer did a tank test on an operation tank in the front yard om March 15th and the tank failed. I immediately called Phil and he faxed the paper work that day to remove the tank. The job was rushed since the buyer's commitment expired in two and a half weeks. The tank was removed, a new one was placed in the basement, and soil samples were taken. Of the six samples taken, one failed and one had an elevated reading. Needless to say, we were panicked. The 85 year old couple was going to assisted living facility and they were going to lose their apartment. Phil was fabulous at rushing everything, as well as speaking to hysterical family members who didn't understand the process. Dirt was carted away and the soil was given a clean bill of health, but the buyer and buyer's attorney were still nervous. Kelly Born was wonderful in explaining, in detail, the paperwork that followed and gave the buyer and attorney peace of mind to close on the deal.

We closed on the last day of the buyer's commitment. Phil took my calls on his cell phone at all hours and on the weekend. This never would have had such a favorable outcome if it weren't for the dedication and competence of Phil and Kelly.

Thank you for the happy ending for an 85 year old couple and a realtor who has complete trust in your company and Phil Chiellini.

Regards,

Suzanne Walker
Coldwell Banker
Oradell, NJ

May 2, 2007

Phil,

Just a quick note to say thank you so much for following up and keeping on top of the work that needed to be done to allow us to continue our homeowners insurance coverage on time by disabling our underground oil tank. Things got complicated, but you stuck with it and we appreciate you efforts.

I felt you were sincere and really cared about our needs. I will be pleased to recommend you to others.

Warmest Regards,
Carmen

Dear Ms. Born:

Attached you will find a check in the amount of $450.00 payable to Steve Rich Environmental. Should you have any questions, you can call me at (phone number deleted for privacy). I would (like) to thank you and Mr. Phillip Chiellini; I have never had the pleasure of doing business with such honest, knowledgeable and helpful individuals. I will truly recommend your services to family and friends. Thank you.

... Danny & the 3 other guys on the site were wonderful. She was very impressed how well they worked together, they seemed to know what the other was thinking. She said they did a great job & really appreciates it."

— Cindy B., Sussex,NJ / June 3, 2005

Request for Quote:

"UST abandonment (located under porch). Referred by Michael McNalley Engineering. Mrs. R. said that McNalley has heard very good things about the company..."

— Richard R., Wanaque, NJ / Sept. 23, 2005

"Thank you for the oil tank removal. It was a pleasure to deal with your firm. Thanks!"

— Colin L., Oradell, NJ

" Thanks for all of your help and time. Great company!"
— D., Linden, NJ

"Thank you, I think your men did a good job!"

— Jane G., Midland Park, NJ

Dear Steve,

Enclosed please find a check for $209.00 for your tank removal. Your company did a fine job and we thank you for it.

— Alex. J., Washing, NJ

Dear Steve,

Thank you. Blaine did a wonderful job at the site. Enclosed is a check for $1,073. Will gladly recommend your services to friends of mine.

— Bob F.,

Dear Phil,

Just a quick note to compliment you on the wonderful job that men Dan, Blaine, George and Roger did on the removal and installation of my oil tanks. They worked together like a well oiled machine, They were very polite and respectful, which is a rare thing to find these days. I am very pleased with the work and I will recommend your company to all who needs. Thank you again!

— Cyndi B., Sussex, NJ / June 7, 2005

Steve Rich & Associates,

I want to thank you and your staff so much for all your help with (address deleted for privacy). Your patience and professionalism paid off. You deserve a star!

— Joanne S., (city) / February 2003